Everything your business needs
to communicate smarter
Stop switching between apps. Bring your WhatsApp conversations, team, AI, documents, and tools into one place.
Reply to customers faster
Let AI answer common questions, handle product enquiries, and keep conversations moving — even when your team is busy.
Never miss a follow-up opportunity
Automatically remind customers who stopped replying at the right time, with smart timing and quiet hour controls.
Keep your team organized
Assign chats, leave internal notes, and manage all conversations in one shared inbox with performance metrics.
Use your knowledge as answers
Upload files and documents so the AI can answer accurately based on your own business information, products, and policies.
Connect your everyday tools
Work seamlessly with Gmail, Google Drive, Calendar, and Google Sheets without switching between apps.
Send messages at scale
Schedule bulk WhatsApp campaigns with templates, tracking, and automation — reach your customers at the right moment.
Built for every part of
your business workflow
Click any tab to explore how AiReply helps different business functions.
AI-Powered Customer Support
Let AI handle common queries instantly and accurately, understand images and PDFs, and switch to a human agent when needed — all within WhatsApp.
Smarter Sales Conversations
AI handles product enquiries, sends catalogue media, follows up automatically on warm leads, and keeps your pipeline moving without manual effort.
Shared Team Inbox
Bring your entire support or sales team into one collaborative inbox. Assign conversations, write internal notes, and track performance — all in real time.
AI Answers from Your Documents
Upload your business files, product manuals, policies, and catalogues. The AI reads and understands them, then answers customer questions accurately based on your own content.
Scheduled Campaigns & Bulk Messaging
Plan and schedule WhatsApp message campaigns to hundreds of contacts. Import from Google Sheets or Excel, set automation rules, and track delivery in real time.
Up and running in
three simple steps
No complicated setup. Connect, configure, and let AI start working for your business.
Connect your channels and tools
Link your WhatsApp number and Google accounts (Gmail, Drive, Calendar, Sheets) in just a few steps.
Add your business knowledge
Upload documents, set your AI instructions, and organize your products or information for the AI to learn from.
Let AI assist your team and customers
Reply automatically, support your staff, follow up leads, and keep everything organized — around the clock.
Powerful capabilities,
explained simply
Everything grouped by what matters most to your business.
Smarter WhatsApp
conversations
Everything you need to deliver fast, reliable, and intelligent customer communication over WhatsApp — at any scale.
Stable WhatsApp Connection
Reliable connection with automatic reconnection, up to 15 retry attempts, and session persistence.
Understands Images & Documents
Automatically switches to vision-capable AI when processing images or complex PDFs.
One Number, Multiple Bots
A single WhatsApp number can power multiple bots with smart priority-based routing rules.
AI that learns from
your business
Train AI with your own content. Upload documents, organize products, and let AI answer questions from your knowledge base — not generic training data.
Works with Multiple Leading AI Models
Choose from OpenAI, Gemini, Anthropic, Groq, DeepSeek, and more — or use your own preferred setup.
AI Answers from Your Documents
Upload PDFs and files so the AI answers from your actual business knowledge, not guesses.
Smart Product Catalogue
Organize products by brand, category, and series. AI finds and shares the right product automatically.
Built for teams,
not just one person
Share inbox access, assign conversations, collaborate with internal notes, and connect the tools your team already uses every day.
Shared Team Inbox
Multiple agents collaborate in real time. Assign, route, and track conversations with performance metrics.
Smart Gmail Multi-Account
Configure multiple Gmail accounts per bot — AI automatically picks the right one based on email purpose.
AI Setup Assistant
Interactive "Builder AI" guides you through bot configuration so no technical expertise is needed.
Automate repetitive work
and grow with ease
Follow up leads automatically, send scheduled campaigns, sync data to Google Sheets, and generate invoices — all without manual effort.
Automatic Customer Follow-up
Smart follow-up messages for unresponsive customers with AI-driven timing and quiet hour controls.
Google Sheets Auto-Fill
Automatically inject ID, timestamp, phone number, and contact name into your spreadsheet rows.
Professional Invoice Profiles
Shared invoice settings with professionally generated PDF invoices, ready to send via WhatsApp.
Before & After AiReply
See the real difference an AI-powered platform makes for your business communication.
Without AiReply
Missed leads because replies are slow or forgotten after hours
Manual follow-up reminders that often don't happen
Team has no visibility over who's handling which customer
Customer data scattered across phones, chats, and spreadsheets
Repetitive answers typed manually for every common question
Sending bulk messages one by one, time-consuming and error-prone
With AiReply
AI replies instantly 24/7 — no lead is ever left unanswered
Automatic follow-up messages at the right time, every time
Shared team inbox with assignments, notes, and metrics
All conversations, documents, and data in one platform
AI answers from your own business documents automatically
Schedule bulk campaigns in minutes with real-time tracking
Made for different
business needs
Whether you're a small team or a growing business, AiReply fits right in.
Sales Teams
Respond faster, follow up leads automatically, and keep conversations warm without any manual effort.
Customer Support
Handle high message volume with AI, route complex issues to human agents, and track resolution times.
Clinics & Service Businesses
Answer appointment enquiries, send reminders, and manage patient or client communication seamlessly.
Education & Training Centers
Share course information, answer enrolment questions, and send schedule updates automatically.
Retail & E-Commerce
Show products, send images or PDFs, and answer customer questions based on your live catalogue.
Agencies & Multi-Brand
Manage multiple bots and businesses from one account — each fully independent with separate settings.
One platform instead
of many tools
Built for serious business use — not just a chatbot, but a complete communication system.
Multilingual
Fully supports English, Chinese (Simplified), and Bahasa Melayu — serve your customers in their language.
Flexible AI Models
Switch between leading AI providers or use your preferred model — not locked into a single vendor.
Google Ecosystem Ready
Native integration with Gmail, Drive, Calendar, and Sheets for teams that live inside Google Workspace.
Built for Growth
Start with one bot, scale to multiple bots and businesses — the platform grows with your team.
Reliability Built-In
Anti-ban protection, proxy support, automatic reconnection, and session persistence for uninterrupted service.
AI + Human Together
AI handles routine conversations while your team focuses on what matters — both work seamlessly together.
Usage Transparency
Track token consumption, costs, and performance per bot — full visibility into your AI operations.
Extensible by Design
Add custom tools, webhooks, and plugins to extend the platform's capabilities as your needs grow.
Frequently asked
questions
Everything you need to know about getting started with AiReply.
AiReply is an all-in-one AI-powered platform for WhatsApp business communication. It lets you automate replies using AI, manage customer conversations with your team, upload business documents for AI knowledge, run scheduled campaigns, and connect with Google tools — all from one platform.
The core platform is built around WhatsApp for business messaging. However, it integrates deeply with Gmail (for email automation), Google Calendar, Google Drive, and Google Sheets — so your team can work across channels from one place.
Yes! The shared team inbox allows multiple agents to collaborate on the same conversations. You can assign chats, write internal notes (invisible to customers), use quick replies, set routing rules, and track each agent's performance metrics.
Absolutely. You can upload PDFs, product manuals, policy documents, and catalogues. The AI learns from your content and answers customer questions based on your specific business knowledge — not generic internet data.
Yes. You can connect multiple Gmail accounts per bot, and the AI automatically selects the right account based on context. Google Sheets can be used for importing campaign contacts and auto-filling customer data from conversations.
Yes. The scheduled messages feature lets you create WhatsApp campaigns with template variables, import contact lists from Google Sheets or Excel, configure batch sizes and delays, and monitor delivery in real time.
Yes. AiReply is fully localized in English, Chinese (Simplified), and Bahasa Melayu. The AI can also converse with customers in their preferred language, making it ideal for Malaysian and multi-language businesses.
Yes. The platform supports multiple bots under one account, each with fully independent settings, knowledge bases, and configurations. This is ideal for agencies managing multiple clients or businesses with separate brands.
Ready to turn WhatsApp into a
smarter business channel?
See how AI automation, team collaboration, and connected tools can work together — in one platform designed for real business needs.